DEPOSIT AND CANCELLATION POLICY

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I hope that you'll all appreciate that my time is very precious, and that there may be clients waiting for appointments.

An upfront, non-refundable deposit will be required to secure your booking.

All cutting/ beauty services (over the value of £19) will be required to pay £16

All colour services will require a minimum £37 deposit.

This is payable 30 days prior to your appointment, or at time of booking. PLEASE NOTE that all appointments aren't confirmed until deposit is received.

If you are unable to keep your appointment for any reason, please can I ask that you give as much notice as possible.

All cancellations with less than 48 hours notice will forfeit the FULL deposit. *

All cancellations with less than 24 hours notice will be required to pay an additional 25% on top of the already paid deposit.*

NO shows will be required to pay for the FULL service amount.

*May be transferred to a later date at discretion.

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Policies: Cancellations

VL HAIR AND BEAUTY POLICIES

An Outstanding Experience

I pride myself in making all clients feel comfortable, listened to and happy.

If, for any reason , you are not happy with the service I have provided, please contact me ASAP and I will endeavour to resolve any concerns you may have.

Rest assured, that as a certified member of the Freelance Hairdresser Federation, I also have some of the best backing and support in the industry for even more piece of mind.

Policies: Policies